After the purchase, the maximum time to receive your order will be from 2 to 4 workings days (Excluding Saturdays -  Sundays and Holidays)  If there are holidays or weekends, the shipping processing time will be suspended until the next business day. The delivery time maybe longer if the destination location is covered with re-dispatch service (Remote locations). it is possible that the content of a same order arrive in different packages, since they can be dispatched from different fulfillment stores, without this implying that the order is incomplete.

The delivery service is provided only in the Republic of Colombia, by Deprisa and 23MM

Purchases made through the website, will be delivered to the customer at the place of destination that is requested, provided it is within the coverage area of ​​Deprisa and or 23MM  If you choose to have your order delivered to a Payless store, you will receive and email that your order is ready for collection in store. Delivery to Payless stores within Exito La 14 or Jumbo locations is not permitted.  

The owner of the credit card will be authorized to receive the product and sign the receipt thereof.  However, this Customer can authorize a third party and included as a recipient of the goods, under the sole responsibility of Customer.

The shipments are subject to review by the different Colombian authorities. The value for customs is subject to verification and can be adjusted by the customs authorities at destination. The sender or whoever acts in his name confirms the knowledge of the terms and conditions of the express courier contract or the cargo transport contract, according to the contracted service, with the completion and acceptance of the start of the service through the web page installed. The terms and conditions of the Courier Contract or the Cargo Transport Agreement can be consulted at the point of sale or on the website website or

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