About Us

About us

Payless ShoeSource is the largest footwear retailer for the whole family in the Western Hemisphere, offering a wide range of shoes and accessories for daily use and special occasions based on current trends at affordable prices for each family member. The mission of the company is simple: To become the first choice in footwear and accessories for our clients, by our style and value.

How We Have Arrived Here

Payless was founded in 1956, in Topeka, Kansas, with the revolutionary idea of selling quality shoes at affordable prices in a self-selection environment. More than 50 years later, Payless continues to use the self-selection model, guided by customer service, in order to provide a fun and captivating shopping experience to its customers. Currently, Payless employs more than 18,000 associates around the world and is a private company.

The Guarantee of Happiness

Thanks to our Guarantee of Happiness, we gladly exchange your purchase. Bring the original sales receipt within 30 days of the purchase being made, and we will gladly exchange it for an item of equal value or provide you with store credit for the value of the purchase