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The refund of the money will be made by the same means in which the customer made the purchase initially.
The documents that Payless will request for return will be the following: mail formally requesting the money back, Photocopy of the identity document of the person who made the transaction, bank certification, and / or authorization of the third party that carried out the transaction.
The times when you will see the money reflected in your account will be:
- Payments in cash: 3 to 5 business days, from communication by the client, The client must mail with the costs or expenses for the return of the money when it is for payment by cash (Efecty, Baloto, GanaGana and others).
- Consignment or PSE: 3 to 5 business days, from communication by the client.
- Credit cards: 25 to 30 days (depends on the bank to which the Credit Card belongs)
- Pay U : 25 to 30 days.